Shop the latest mobile phones & tablets. Then a manager calls back to reiterate that yes there is an issue to fill out change of name? So how long does it take @Optus to work on a mobile tower? @Optus. We're working to restore services as soon as possible. You need to enable JavaScript to run this app. @amit_sheelwant I call to book disconnection in 10 days - get transferred to 3 different teams NO ONE mentions this somehow involves cutting off my phone and internet right now (when I’m working from home). @Optus experiencing issues with nbn & mobile networks in wynnum north, brisbane is anything down on your end? @ialexandre__ Please don't call "support numbers" posted below — most probably it's a scam. Not sure how long it’s going to take. . have a problem with Optus? @optus Internet has been down all day what the hell is going on, seriously no updates nothing, useless. Hey @Optus our internet has gone down...again, yet the NBN says there’s no issues in the area. @fdogsmum @Optus there has been no internet to Epping NSW 2121 since morning today because of network service.... A whole day where people can't work from home? Haven't heard anything from @Optus yet #networkoutage #optusoutage. I've contacted support and received no reply on the messenger and your technician yesterday was unable to help either. Hey @optus as someone who’s studying from home and relies on 4G wifi daily, I’d really have appreciated notification that my services were going to be completely unusable during your network upgrades! #Fraudband #optusfail. Taking a while though! #nbnsucks @Optus both my sister and I are having issues making and receiving calls. No one has been able to help me or tell me why and my 'Case Manager' though the app has stopped replying. I am in Sydenham she is in port Melbourne. Vodafone is reporting an “unexpected network issue” in the Mandurah area. @Optus this is getting really stressful - we have no home internet since Friday and unreliable mobile service due to ‘upgrades’ (postcode 4060). Kristy (1/3), @adrian_hinds @wengywong @Optus bunch of call issues, dropped calls, call failing etc in cairns this morning on several mobiles on the Optus network. We've identified a fault which means Customers in the area may have no access to their Phone, Internet and/or Optus TV with Fetch services for the duration of the outage. No further updates from Optus since I received a text at Noon (ref 23359746). @Optus I have been without home internet service since early this morning. Make sure to report and "downvote" such posts. @Optus I live in Ipswich Qld. Badr Hari. @jodiehastweeted It would help customers and your help team if the general comms could give regular updates. I flipping know I’m off line - your info isn’t helping! Hi @Optus when can we have internet again here in 4103 annerley? I was talking to my mum in WA today and her phone dropped out (optus) As much as I hate telstra, I think it's time to change. After 90min call told only solution is to go to shop and pay $216. Rebooted the modem and that hasn’t fixed the issue. @Optus Are there network problems in the Melbourne area. What is the extent? i suggest you reach out to him! UNDER INVESTIGATION. Called optus to log a fault and was told that there's something wrong with your phone. Here you see what is going on. Hey @ScottMorrisonMP did you know this? Turn on suggestions. If you go into your phone settings and switch to 3G from 4G you will be able to make calls, worked for me #optus #outage. how are flagship phones - android and iphone and ipad AND the wireless modems dropping off in signals? There’s obviously a big outage and your help line is jammed. @Optus I haven't had mobile service for over 4 days now. @Optus Hi Optus, mobile services down at my property. Even bad news is more helpful than no news. Thank you optus - spoiler protection not working again, went to start watching Current premier league game ‘from beginning’ and score is showing - thanks for nothing @OptusSport. @jacktipper2003 posted 2015-Feb-2, 6:08 am AEST ref: whrl.pl/RecYRJ. @NBN_Australia Absolute crap. Four days in a row #nbnsucks. @Optus Local towers are in a constant state of maintenance and reporting issues. Your details has been updated & We'll be in touch with you soon. It’s still out. @Optus I have had no internet for 24 hours and no contact from @Optus either. If you require further assistance, please feel free to send us a DM. @MaraisClaude Learn more. How do you rate Optus over the past 3 months? Rang Tues and Wed and guaranteed delivery by 11/12. No acknowledgement of service interruptions. BREAKING: It seems the @Optus network is down potentially Australia wide. @JaneenJericho1 @Telstra It's absolute crap, I was on the phone to them for 2 hours and got nowhere Optus is apparently having a major outage If you go into your phone settings and switch to 3G from 4G you will be able to make calls, worked for me #optus #outage. @Optus your 24/7 my Optus app messaging service is not working? Are you using Messaging via the Optus App or on our website? Your rubbish line is still not working. #9News, @9NewsAUS And he is told to fax or mail a form to correct ur error? No one has been able to help me or tell me why and my 'Case Manager' though the app has stopped replying. @Optus network is down Australia wide @7NewsMelbourne @9NewsMelb @10NewsFirstMelb @abcnews @dpendecki @Optus Must be a service outage. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. Please help. @Optus tells us there are NBN outages affecting 13000 customers across 3 states, those who previously had cable/HFC. I might be a lot less frustrated if I knew what was going on! downdetector.com.au, Via Outage? It would help customers and your help team if the general comms could give regular updates. @Optus. Is this a know issue? Select your location to see the 4G and 3G coverage. Meanwhile Optus is working fine. days. @Optus tells us there are NBN outages affecting 13000 customers across 3 states, those who previously had cable/HFC. Web page not working correctly either. I recommend sending us a direct message if you do have any other questions. Outages. @real_xye @_lizbarr Sorry to hear you've had issues contacting us Liz. @Optus is your service out? Thanks. @9NewsSyd @Optus my wife and I can’t make mobile calls but can receive msg . We're working to restore services as soon as possible. @Ramande31720971 Hi everyone, looks like the @Optus mobile network has shat the bed. No calls or texts or data. My internet has been dropping out in the … My phone wont connect and I don't get service so rely on it. Have had modem replaced not too long ago...? What is the extent? There has been a significant power outage across the suburbs of Mandurah, Dudley Park and Halls Head on Thursday morning. So it appears @Optus is having issues with 4g voice calls at the moment. @Optus Why is 4g voice calls down in my area? We're working to restore services as soon as possible. We have tried their support system to no avail. See the Frustration? I am in Sydenham she is in port Melbourne. (1/3). If a streetlight doesn't turn on, turn off or flickers, let us know using our streetlight reporting tool. When it's resolved, it's ALWAYS pushed back into state of maintenance less than 24 hours later. @Optus Is there an issue with the service? Optus has confirmed it suffered a "major network outage" impacting international websites and gaming platforms this week. Were told we would be contacted by a ‘high priority’ person by 9am today. Now have no phone and no internet. As healthcare workers currently missing reporting deadlines, we need a reliable internet provider. No one in our household can make any incoming or outgoing calls. @Optus are your phone lines down? @Optus my WiFi calling also is not working. @Optus this is getting really stressful - we have no home internet since Friday and unreliable mobile service due to ‘upgrades’ (postcode 4060). #nbnsucks @Tegan_Writes Optus network down? @Optus solved issue for free in 10min - awesome, @allthingsct Also don't post any of your personal information. No further updates from Optus since I received a text at Noon (ref 23359746). No calls or texts or data. No updates since midday. Hello #Ballarat is anyone having trouble using phone? @m1ssy_L Thank you. Area is 3155. What's happening? @networkoutage 2020-12-02 13:13:15 @ChrisMac1270 @Optus Hi Optus. @J133H @Clintwits THIS ISNT ROCKET SCIENCE - THIS IS BASIC CUSTOMER SERVICE 101 FFS! Anyone else with Optus have no internet atm? Please don't call "support numbers" posted below — most probably it's a scam. I am cut off. @jai98777 Seems to be working fine (Horsham, Vic), @Optus Why don’t I get ANY 4G coverage in 3154? Hey @Optus Want to explain why partners last name in his app is wrong but bill is correct. #optus, Does anyone else absolutely hate message services like optus’s current excuse for customer service? Participant reference: whrl.pl/RfZ7Pv. WHERE IS THE NOTIFICATION ON SOCIAL MEDIA PLATFORMS THAT YOUR SYSTEMS ARE DOWN....BIG TIME?!? The NBN Tech & OPTUS Tech say the phone line is broken, OPTUS are asking you to fix it, YOU are doing NOTHING. 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